Category Archives: Technical / Sys Admin

WSUS Incompatibility – Spider initially fails to start

When logging onto the PCSchool Spider an error presents as: If WSUS is installed on the machine it will change one of the dll’s to the 64 bit. Changing the “32 bit application” to false will start Spider working but … Continue reading

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Listing Security Setup in PCSchool

Download Security Tech Tip There are a number of reports available to list the information contained in the PCSchool Security Databases. For SQL Backend Download Reports here For Non SQL BackEnd Download Reports Here In order to use these reports … Continue reading

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ARTHIABORT error in Spider Teacher Timetable

Issue: Sometimes when you try to run the timetable for a staff member, it comes up with the following message:  Solution: Go into your PCSchool database properties in SQL server. It may have compatibity settings set to 2000. We use some TSQL … Continue reading

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Server Running Slow

Issue – A school running PCSchool on Microsoft Windows Server 2008 R2 (64 bit) found that the server (and PCSchool) was running VERY slowly. Solution – They increased the memory on the server (allowing for an additional 4GB) and  changed … Continue reading

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Crystal Report Error in Spider when Printing Reports

Issue – when printing / viewing reports within the Spider you may receive an error similar to the one below: Solution – Copy the files from the crystal installation to the aspet_client folder inside the website folder.  Copy all the … Continue reading

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SQL Server 2005/2008/R2 with data migrated from Version 2000

Issue – When opening the Teacher Timetable control in Spider the following error is received:  (The above error states: “Error generating SELECT failed because the following SET options have incorrect settings is ‘ARITHABORT’. Verify that SET options are correct for use … Continue reading

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Email Address Separator used in Spider

Issue: When we try to send email from Spider to a single person, it works, but when we try to send it to multiple recipients then it fails with “Please contact administrator” Solution: By default Spider sends email with ; … Continue reading

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