Category Archives: Technical / Sys Admin

PCSQ (formerly known as PrintTray)

*** IMPORTANT NOTICE *** PCSQ is now being widely used within schools as a solution to emailing, printing and document management. It resolves the memory leakage issue faced previously when printing large runs of accounts and it is compatible with … Continue reading

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Missing Icons in Back Office Tool Bar

Some users have reported missing some icons on the menus of PCSchool. If this is the case, the most likely cause is that the BitmapPath is not looking in the correct location. To fix this, you will need to edit … Continue reading

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Use of Apostrophes in Student, Staff and Family Keys

The use of Apostrophes in the staff, student and family keys has long been supported by PCSchool however with the move to web based technologies, including our own “Spider”, their use can compromise the security of a website and many … Continue reading

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Counting SQL Users

PCSchool Version 2014.0 or above. PCSchool has now added the ability for SQL schools to view which users are running a Back Office executable (eg. Curric.exe, Debtors.exe). This is often useful if you are doing an Update or End of … Continue reading

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WSUS Incompatibility – Spider initially fails to start

When logging onto the PCSchool Spider an error presents as: If WSUS is installed on the machine it will change one of the dll’s to the 64 bit. Changing the “32 bit application” to false will start Spider working but … Continue reading

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Listing Security Setup in PCSchool

Download Security Tech Tip There are a number of reports available to list the information contained in the PCSchool Security Databases. For SQL Backend Download Reports here For Non SQL BackEnd Download Reports Here In order to use these reports … Continue reading

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ARTHIABORT error in Spider Teacher Timetable

Issue: Sometimes when you try to run the timetable for a staff member, it comes up with the following message:  Solution: Go into your PCSchool database properties in SQL server. It may have compatibity settings set to 2000. We use some TSQL … Continue reading

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