Category Archives: Email

Email Error – ‘ No Message ‘

When sending an email through PCSchool a popup appears stating ‘Error -No Message’. This usually occurs when there is formatting in the email such as bold, italics, underlines (or hyper links) or non standard fonts are used. The cause of … Continue reading

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Email Address Separator used in Spider

Issue: When we try to send email from Spider to a single person, it works, but when we try to send it to multiple recipients then it fails with “Please contact administrator” Solution: By default Spider sends email with ; … Continue reading

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Email Error – ‘The memory could not be “read” ‘

Issue  – A school is sending out a bulk email to 600 + email recipients. The email has a single page attachment. After selecting ‘Send Email’ in PCSchool they get the following error: ‘The instruction at “0x7c93729b’ referenced memory at “0x7a193bcf”. … Continue reading

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Create Email Log File to trace all SMTP mail messages for error tracking

22/2/2012  Requires Scholastic Ver 2011.2.0.502 PCSchool have introduced the facility for IT staff to setup a generic network EMail Trace file to monitor messages between PCSchool and your SMTP server. You need to create a folder to hold the log … Continue reading

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gMail and PCSchool

PCSchool now supports use of gMail accounts. To enable this option go to Utilities – Email – Email Settings place a tick in the ‘Use Secure Layer Transfer’ Note that you may need to change your Google Account Settings to allow third party … Continue reading

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Email Technical Notes

Email in PC School technically consists of two main DLLs, ChadoSpellEditor.ocx for writing the body of the emails, and emsmtp.dll for sending the emails. ChadoSpellEditor  The ChadoSpellEditor is used in the Email process, mainly as the tool for composing the … Continue reading

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Emails in Payment Execution

Emails can be sent to records in a Payment Execution. Provided that email is setup correctly in PC School, and the payees have email addresses set, then it should work fine. However, if a batch is processed, and the send … Continue reading

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