Issue: Some families may have multiple caregivers – split families – who each want their own login to PCSchool Spider, however the Spider login is based on the Family file (of which there is only one per student).
Solution: It is possible to manually create a second Caregiver record for the student in the Identity file.
This needs to be done in the Foundation Module of PCSchool.
Path- Foundation Module – Community – Identity
Once you have created the new Identity, tagged as Caregiver, you need to add a student this caregiver has a relationship with.
Path- Foundation Module – Community – Extended Community View – Relationships tab
With the Username and Password you gave the new identity when you created it, the caregiver can now log onto the Spider and see information regarding their student.