Corrupt SSUsers Record

When a corrupt record occurs in the SSUsers file, usually User 0 with a blank name value, PC School will not start when Autolog is turned off. No error is reported, the cursor turns to an hourglass momentarily but PC School does not start.

To correct the problem, the SSUsers file needs to be manually edited using Database Explorer.

Note that making changes in Database Explorer can have serious consequences. Make sure you have a valid backup, and are confident in using this tool before proceeding.

  1. Open Database Explorer (usually dbexplore.exe on c:\Program Files\PCSchool\Programs)
  2. Click File, then Configure.
  3. On the Flags tab, under Table you will see a checkbox Open/set tables readonly. Untick this box and click OK
  4. Open the file menu again, select Open As and type in the value “ssusers”
  5. Find the corrupt line (User=0 Name=blank) and click on it. When the line is selected click the delete button in the Toolbar (looks like an X)
  6. Once this record is removed, open your pcschool.ws with notepad, set the autolog value to Autolog=Off and test logging into PC School

See Also

The above information is for users of PCSchool Student Management School Software.

Advertisements

About studentmanagementsoftware

Director Student Management School Software PCSchool
This entry was posted in Technical / Sys Admin, Trouble Shooting / Error Messages. Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

w

Connecting to %s